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Terms and Conditions:
The sizes of the products are measured by the owner's random sampling. We cannot guarantee that every item of the same product is 100% the same. Please do not place an order if you have strict requirements on the size. The sizes of the products are measured by the owner's random sampling.
The products in this store do not include maintenance services. We are not responsible for damage, deformation, fading, etc. of the clothes due to improper personal care, washing or wearing.
Once all orders are confirmed, the color, style and size of the products cannot be cancelled or modified.
Delivery time:
Shipment will be made within 7-21 working days after the order is confirmed and paid. The actual date of shipment depends on the company's delivery situation.
Postage method:
This store uses SF Express.
(If the customer does not agree to the terms of use of this company, please do not place an order)
Return and Exchange Notice:
This store does not accept returns and exchanges for subjective reasons, such as color difference, workmanship and material problems, dislike of the style, style different from imagination, unsatisfactory wearing effect, etc. Please place orders carefully and choose the products that suit you.
If the product is defective, you can complete the entire exchange process within 5 days from the date of receipt (only exchange for regular-priced in-stock products), no refund will be given. Each transaction can only be exchanged once.
Before returning or exchanging the product, please contact us first so that we can understand your problem in more detail.
Exchanges are subject to the following terms:
- One-size-fits-all products are not returnable or exchangeable.
- All products have not been tested for washing. Once the product has been washed, it cannot be returned or exchanged for any reason.
- If you need to exchange the product, please notify our company in advance and send it back and select the exchange product within 5 days after receipt.
- All accessories and Bra Top are not returnable or exchangeable.
- Our company reserves the right of final decision.
Situations where returns and exchanges cannot be processed?
(1) The seven-day appreciation period has expired.
(2) The product has been used or the returned product is incomplete (the product must be returned with the tag, accessories, inner and outer packaging, gifts, etc.).
(3) The product is a one-size-fits-all product, but the size does not fit.
How is the return shipping fee calculated?
For returns and exchanges due to defects or shipping errors, the shipping fee will be paid by us. For returns and exchanges due to non-new defects or shipping errors, the shipping fee must be borne by the customer.
For any product issues:
1. Take a photo of the product, especially the problematic part
2. Clearly indicate the order number
3. Attach the above information to Whatsapp 69311741